Our staff continue to follow a strict hygiene code and understand the importance (now more than ever) of regular and consistent hand washing. As an extra precaution, we have added additional hand sanitizer in the public areas of our property and each treetop suite. We insist staff refrain from physical contact, such as shaking hands, in addition to keeping a respectful distance from all each other and guests. We respectfully request all our visitors action these practices to ensure the continued health and safety of everyone. Daily room servicing is not available at this moment in time, stays longer than 3 days will have linen and towels refreshed every 3rd day. Please see our updated facilities web-page for other changes in light of the Covid 19 Pandemic.
No mask, No entry. All guests are required to wear a face mask when checking in or at the communal areas. Guests must complete a Medical and Travel declaration, this can be downloaded, partially completed and emailed to email@example.com which will speed up check in time. One form will be required for each adult staying at Teniqua. Alternatively it will need to be completed at check in. Guests temperature’s will be taken when checking in and noted on the declaration. Any guest’s temperature recorded outside of the normal range (above 37.5˚C) will result in the deferment of the booking and the guest will be required to return home.